USA HR Support

Dear HP Colleague,
 
Welcome to your HP country website for former employees.

On this site you will be able to:

  • View contact information for payroll, benefit service providers, etc.
  • Stay connected with HP
  • Submit any other HR/Paroll related questions

Please use the appropriate links on this site to find the information you need and/or to submit an HR question.

To request a change of address, please provide the following information via email to myHR:

Subject:  Change of Address

  • First Name
  • Last Name 
  • Employee ID/Number
  • Telephone (callback number)
  • Personal E-mail Address
  • Old Mailing Address (street number and name/city/state/country/zip code)
  • New Mailing Address (street number and name/city/state/country/zip code)
  • Type of Address (home/mailing)
  • Status (inactive/terminated/retired)
  • Effective Date of Change
  • Any Other Additional Comments

Please note that for terminated or retired employees, we will update HP’s internal records only (Payroll).  It is your responsibility to notify other vendor(s) with your updated new address such as the HP Benefits Center, Fidelity, etc.

Verifications of Employment can be provided to lenders and others who need to confirm your employment with HP. It will include dates of employment, job title, and salary (if authorized by you).  (NOTE: This action is not available for Contingent Workers and Contractors.)
 
Give the person needing proof of your employment the following information:

  • Your 9 digit Social Security Number
  • HP Employer Code: 17701
  • The Work Number Access Options: The Work Number, or 1-800-367-5690

If you want them to be provided with your salary, you need to go to The Work Number and enter the site as an employee and create a ‘salary key’ and give it to your lender along with the information above.

If you still need assistance with a Verification of Employment, please provide the following information via email to myHR:

  • First Name
  • Last Name 
  • Employee ID/Number
  • Telephone (callback number)
  • Personal E-mail Address
  • Status (inactive/terminated/retired)
  • Comments

If you have HR related questions or an address change issue, please send an email to myHR. Don’t forget to include your employee ID and main personal information to help us quickly resolve your query.

Please include the following information:

Subject:  HR Questions

  • First Name
  • Last Name 
  • Employee ID/Number
  • Telephone (callback number)
  • Personal E-mail Address
  • Status (inactive/terminated/retired)
  • Detailed summary of your query

Payroll Questions

  • Earnings Statements
  • W2 Form / W4 Form
  • Incorrect payments/withholdings

Send your Payroll questions via email to the Payroll Customer Response Center at united-states.payroll@hp.com
Please include your Full Name and Employee ID in the Subject line.

Benefits

Global Rewards

Global Total Rewards provides all the information you need regarding:

  • HP Equity Awards (Performance-based Restricted Units, Restricted Stock Awards, Restricted Stock Units, Stock Appreciation Rights, Stock Options)
  • Employee Stock Purchase Plan (ESPP)
  • Share Ownership Plan (SOP)

Recognition at HP

If you have left HP and have Tokens of Appreciation to redeem (formerly HP Points), here’s how you go about using them.

  1. If you created and remember your password prior to leaving HP, you can go directly to the Recognition at HP login page and access the shopping area of the website. Note that your login ID is your former eight-digit employee ID number.
  2. If you created a password, but do not recall what it is, select the recover password link on the Recognition at HP login page.
  3. If you did not create a password or are having any trouble recovering it, please send an email to hpadminsupport@biworldwide.com. For faster response time, please include your name, former employee ID (EID) and the date you left HP.
  4. If you have any other questions, please contact us at recognition@hp.com.
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